Zdravko Kolev 26 Apr 2025 We had a great experience at Hotel Rila. The hotel was clean, had a premium feel, and the service was excellent. Our room had a beautiful mountain view, which made the stay even more special. We were there for a business weekend and used the conference rooms and the on-site bars — everything was spacious, well-organized, and very convenient. The buffet offered a good variety and quality of food. One thing worth highlighting is the parking — the lot is huge, and even the spaces farthest from the entrance are still just a short walk to the hotel. Overall, a very well-run hotel with great amenities. Highly recommend!
Positive: Excellent accommodation, stayed in Deluxe room with great view, clean, spacious.. Excellent SPA center with large indoor pool, staff in the hotel were very polite and customer oriented.
Room was cleaned every day and fresh towels. Food was brilliant for buffet breakfast and dinner. Lunch in lobby bar was great. Reasonable prices. Some items cheaper here than in other bars. Pool was great, very busy at peak times. Had a view of the resort. Comfortable beds, plenty of space. Small fridge. Hooks and shelf above radiator to dry ski gear. Loved it here!
Very good hotel, Spa area is wonderful, breakfast is very diverse and tasty. Most important - the staff are friendly and most helpful. The lift for the resort is only 20 meter from the front door of the hotel. We’ll be back, hopefully next year.
Top quality stay and experience - from super well-managed property, comfortable beds, smiley and welcoming staff, to great and super rich food options at breakfast and dinner buffets. The Spa is also great - big pool, a lot of space, a few saunas.
great hotel to stay while doing snowboard. we were two friends in double bed room , half-board. its 1 minute walk to to slopes , has free equipment room , breakfast and dinner had wide selection with good quality (for buffet style hotels). Room was in good size with all needed. Spa was really nice
Amazing experience! Loved my stay, hotel is beautiful, clean, right in front of slopes. Friendly Staff!
Everything was good.The place is beautiful.Everybody in the hotel was very kind and helpful.The breakfast was good but the time for opening would be better to be from 7:30 to 7:00 better.The food at the restaurant was great.We had a room with view and was great.
The hotel is cosy, clean, beautifully decorated with attention to detail. The food is varied and prepared to high standards. The spa area is perfectly located and impeccably hygienic. I highly recommend a winter holiday at the Rila Hotel.
Giorgos Cyprus 22 Mar 2025 For the price I think is the best you...
Giorgos Cyprus
For the price I think is the best you can possibly get in Borovets! Spacious rooms with everything you need for your ski trip. Easy access to ski rental or ski store in the basement, you are just 20 meters from Ski lift. Breakfast is excellent with great variety of choices. Restaurants and cafes are cozy with great view and nice food. Spa, gym, swimming are adding a bit of extra to the package and is surprisingly kids friendly. Definitely a big yes from our experience and definitely recommended. P.s we came nearly at the end of the season March but we had amazing time!
A ski to hotel with an open fire and a welcoming lobby with good friendly staff food is great with a great amount of choice, and the spa is free to use well worth it i would recommend 👌
Very nice location! We really liked the premium suite room type with slope view. Food was good. Hotel is clean and personnel very friendly and helpful. It was crowded so we did not try spa. Will definitely go again!
Delighted to see Daniel welcome us back on arrival, it was our young adult daughter's first visit and he gave her time to chat. Rila was top notch in 2024 and continues to add on its brilliant service and facilities. For those Skiing and recovering for the next days activities, the complete Spa and Pool facilities are a joy to use, replenishing the body. Location can't be matched in Borovets. Bedrooms are comfortable, functional, clean and peaceful. Perfect for couples and families! We see so many happy kids in the hotel, activities and clubs look brilliant! Entertainment (music) was more this year, it had a nice balance and was a good option with undoing the positives of Rila. Ski storage team have a great work ethic. Very attentive to small dynamics going on in guest groups. We will be returning.
Positive: Everything was excellent! The stuff was very friendly. The hotel has a great location, just next to the ski slops. The swimming pool was really good. There was a big variety of food every day. The lounge-bar (restaurant) has a great terrace with the beautiful view. Our kids enjoyed very much the kindergarten with the internal playground. The lady working there, if I remember correctly was called Ella, was extremely kind. We got short of diapers for our baby and she was so kind to buy and bring us one package from her town nearby. Negative: nothing.
Positive: A very good breakfast with an immense variety of products. Rarely do you find hotels offering such diversity!. Negative: All Good!.
We had wonderfull stay in Rila.The room was very wide and warm with the great view.The food was great to gain couple od pounds during the stay.The personal was very nice expecially in the hotel depo where we keept our skis.We are surely coming back next year
Hotel Rila in Borovets exceeded all expectations! Its prime location right by the ski slopes is unbeatable, and the breathtaking mountain views made the experience even more magical. The rooms were spacious, clean, and comfortable, while the staff were incredibly friendly and helpful. The breakfast buffet offered a fantastic variety, and the spa was the perfect way to unwind after a day on the slopes. Highly recommended for anyone visiting Borovets—can’t wait to return!
Positive: Location is very Good. The Kids could ski exactly next to parents view. Hotel swimming pool is nice. Strongly advise to family with kids. By sure, we will think about this hotel next year.
We have just returned back to the UK after a superb stay at the Rila Hotel in Borovets. The Rila is excellent the facilities are first class the location is perfect all of the staff are engaging helpful and attentive. It is a great ski in ski out destination we will be back to enjoy the Rila and Borovets again next year.
Perfect place for family holiday. Perfect location, close to the slopes, large and cosy family rooms, perfect food. Helpful stuff. Large swimming pool, but very busy in the afternoon hours. If you have small kids, there are numerous activities for their entertainment. I would highly recommend to families.
We are a family of four and booked this hotel a few months back. Fantastic hotel with an excellent location, great food and friendly staff. On first day the staff at reception were very helpful and immediately arranged early check in for us. Any other requests we had were quickly attended by staff and resolved. Very convenient with accessing ski equipment and the lifts. Totally recommended!!!
Hotel Rila, is an excellent Hotel, in heart of resort, spent New Year there with family. Great position for skying, hotel caters for all ages, good facilities, spa, swimming pool, children’s play activities . Good size rooms with excellent views.
Sorin Manolache 03 Jan 2025 Review for Hotel Rila, Borovets I recently stayed at Hotel Rila in Borovets, and I was thoroughly impressed by the experience. The spacious rooms provided a perfect blend of comfort and functionality, making it easy to relax after a long day on the slopes. The hotel’s prime location, right on the ski slopes, is unbeatable—being able to step out directly onto the piste is a dream for any skiing enthusiast. The restaurant’s food was consistently excellent, with a variety of delicious options to suit every taste. Dining here was always a pleasure. Lastly, the lobby bar’s atmosphere stood out as one of the highlights of the stay. It’s the perfect place to unwind with a drink in a cozy, inviting setting after an active day. I highly recommend Hotel Rila for anyone visiting Borovets—its combination of comfort, convenience, and quality services truly enhances the mountain getaway experience.
This was our second stay. The hotel is literally 20m from the ski lifts. The rooms are are very clean and confortable. I recommend the "signature" rooms where you can enjoy a great view of the slopes. You can rent the equipement in the hotel and the staff is very helpful and knowledgeable. To summarize, a great experience signficantly above the average level of the hotels in Bulgaria ( especially at the Black Sea coast where the quality of the service is mediocre).
This was our second stay. The hotel is literally 20m from the ski lifts. The rooms are are very clean and confortable. I recommend the "signature" rooms where you can enjoy a great view of the slopes. You can rent the equipement in the hotel and the staff is very helpful and knowledgeable. To summarize, a great experience signficantly above the average level of the hotels in Bulgaria ( especially at the Black Sea coast where the quality of the service is mediocre).
Very nice hotel, kind people, excellent service, pleasant atmosphere and a lot of activities never mind of the season! Ideal location in the mountain and we like to visit it every time we have the possibility to do that - during the snow winter, the hot summer, the green spring or gold autumn!
The place is.so freaking good
Very nice hotel , big warm spacious rooms , sauna and breakfast, shuttle bus to borovets included in the price, helpful nice staff. Katya was nice . We enjoyed our breakfast and the billiard room. They also have ping pong. 5/5 we will come again. They deserve 4-5 stars.
It is a very nice hotel with a top location in Borovets. Ideal.for.families with very good service. Prices are very good and the hotel has an amazing view of the ski area. The rooms are very nice and the restaurants with the food are great. I can recommend it for families .
Recently renovated hotel with great customer service, delusions food (breakfast!) and excellent facilities. The rooms are specious and supper clean. Locations is prime and your are close to everything you might need. I would highly recommend it!
положительный: Чудесно провели с семьей Рождество в отели Рила. Был великолепный вечер в ресторане с музыкой. Не смотря на то, что отель огромный настолько всё продумано, отличная организация. Дружелюбный персонал. В центре находится, удобное расположение, выходишь и сразу подъем, касса, оборудование, катание на санках, различные кафе и магазины, эко-тропа. В номерах тепло и чисто. Есть бесплатный паркинг.
We booked the hotel together with 4 other couples. We had an amazing time in the area and the hotel is very well renovated with an excellent Spa area. Lots of entertainment for small and big. Staff was very friendly and the food was also up to standards as expected. We had a family member forget something in the hotel, and reception was extremely helpful and send it via post at their expense! Highly recommended.
The staff at Rila Borovets is extremely professional and at the same time super friendly with a sense of humor. Rila has been a pinnacle of excellence in Borovets for over 30 years and it only gets better and better. I strongly recommend staying at Rila and taking advantage of the spa services. It is the ultimate relaxation and serenity place in Borovets.
Positive: Everything was just perfect. Amazing service, superb food, spa and indoor pool from heaven:). Negative: I liked everything.
Felix Barufke 20 Oct 2024 We had the pleasure of starting our tour at this beautiful place. We stayed at the hotel for two nights, and the service impressed us. The room and the entire facility are very modern and super clean. In bad weather, the use of the swimming pool and especially the sauna is highly recommended. The breakfast offers a lot of variety, and if you're on half-board, a visit to the in-house bar is almost a must. The desserts and cocktails not only look like they do in the pictures on the menu, but they also taste unbelievably delicious.
Positive: Good value for money. The hotel has all the necessary facilities and a couple of restaurants. The spa area and the swimming pool are nice and clean with good size. The breakfast was great - with a various choices for every taste and also for the kids. It is a nice place to stay with your family.
Dobromira Nikolova 19 Sep 2024 We just had out wedding at this amazing hotel and we cannot be happier with everything : the view is amazing, the rooms are perfectly comfortable and luxurious, the facilities are everything one can ask for (pool, spa, etc.) and all the staff that we interacted with are very professional but also very friendly and cooperative. The hotel is a must-visit not only if you're going on vacation there, but also if you're goong skiing, or planning any sort of event - corporate, wedding, etc. We look forward to visiting again many many times :)
Explorer45761880351 04 Sep 2024 Lovely hotel!, most of the staff were friendly and willing to help us . Special mentions for Mr Jordan for his immediate response to our request for an a/c room and an upgrade.Many thanks to the spa staff,Nikki,papir and sylvia-lovely massage- and to Dennys at the restaurant. Can't wait to go back next year!!!
Very clean both in the rooms and around the common areas. The location is wonderful, very convenient and there is ample parking space, which is quite important in Borovets. The food was great! The staff is very friendly and helpful. Kids' cinema was a very pleasant experience for our little guy. Great place for kids, lots to do!
A really lovely place to stay. Great food, a lovely bar, and charming staff. The room was large enough and enjoyed the upstairs and downstairs layout. Sat out on he patio each night and it was very quiet. We will be back again with sure! We stay August and September.
Positive: Rila hotel is our favourite getaway in the mountain. I come here with my husband every year and enjoy all facilities every time. Friendly staff, comfy and stylish rooms, the spa with the swimming pool, the best breakfast buffet, the lobby bar are all-time favourite. This time we tried room service as well, and were pleasantly surprised by the cake for my husband's birthday. Well done!. Negative: Nothing really.
This is the best mountain hotel I have ever stayed in with my grandchildren. The staff is polite, the food is excellent. The hotel is extremely quiet and peaceful even when there are lots of guests. The swimming pool is perfect, too. I will be back again very soon!
Rotty's Tutorials 14 Jul 2024 Great hotel with very good services. I was impressed by the multitude of options you have for leisure, sports or entertainment. I will surely come back.
Positive: Great facilities (pool, saunas, kids club), very central location, good quality breakfast Also, special thanks to the staff at all stations: front desk, food&beverage, spa, kids camp - all staff members were very professional and friendly.
Positive: As usual the hotel is number one for me! I visit it for over 15 years and it never disappointed me in any case! From the room, to the lobby, food, pool, SPA, views, air, cocktails, man, the cocktails are awesome! Go there and you never gonna be sorry!. Negative: There is no way I would`t like anything in this awesome hotel!.
Elena Mandicheva 26 Jun 2024 I love this hotel. Amazing location and view! And even more great food in the restaurant, variety of every typo of food and great service as a whole! I recommend it even for the summer time
Positive: Hotel staff are very helpful and honest. I received a phone call from the guest relations manager one week after returning home. He asked me if I had left anything in the room? They had found €600 that I had left on the top shelf of the wardrobe and they worked out it was me because of the ski passes that were with the cash. This was a massive surprise to hear and the staff went above and beyond to return the money to me. They transferred the money by Western Union and I had it back in a couple of days. Thanks to guest relations manager Yordan and to all his team at Hotel Rila we will hopefully be back again next year.
Stayed at the rila in March and we couldn't fault the hotel. Our room was lovely, it was modern, clean and spacious with a lovely balcony overlooking the slopes. Breakfast and evening meals in the hotel were good, it was fresh and lots of choices. The location was perfect for the slopes, bars and restaurants. The spa was fantastic and pool area/ jacuzzi too. Pick up of ski equipment was very straight forward.
Conveniently located hotel right at the bottom of the slopes. We stayed in a superior room and high was lovely a clean and big enough for two adults and our daughter. Shower was amazing and beds very comfy. The pool and spa were great after a days skiing. We were often the only ones there in the early evening. Breakfast and dinner options were plentiful, we never had any problems finding something everyone liked. Staff also very friendly. We would definitely come here again.
Great hotel in a perfect ski in - ski out location. Excellent piste view from balcony (on correct side) Comfy beds Cosy rooms Modern and clean bathroom Robe and slippers (for pool / spa) Quiet at night in corridors Friendly staff Great breakfast options Good selection of drinks at reasonable prices Can get lift passes and ski kit hire in the hotel ATM in hotel Terrace lounge has a good atmosphere DJ afternoon session is good
First skiing holiday. Went with partner and another couple. Location The hotel is big but in the best place - right on the slopes. The room was large, the bathroom was perfect with a great shower and the room was very clean. Food Went half board and couldn’t fault it at all. Lots of choice at breakfast such as the usual fry up, omelettes made up, cereals, fruit yoghurt etc.. dinner was excellent, lots of salads and very good meat. Couldn’t fault anything and would recommend this hotel for anyone coming to Borovetz. Professional, friendly staff, clean with lots of facilities, great food and services. Best holiday!
Positive: We love to stay in Rila, morning -skiing, later lunch, then pool time with kids, later kids club and dinner, drinks at lobby. Fantastic, relaxing stay.
Spent a week at the Rila in February 2024 half term. We were recommended the Rila from friends who had been before and it did not disappoint. We are a family of 3 (2 adults and 10 year old) all beginners. Arrival and check in at 10pm was easy. Only a few things to note:- If you want food when you get to hotel in the evening, service in bar & room service stops at 10.30pm, we just made it! Safe's are not available in the room and are held behind reception at 30 lev for 7 days. We had a signature slope view room which was not the most spacious for 3 people but perfect for the time we spent in there. Balcony and view of slope is great. Room was cleaned daily and had a small fridge. Hotel was busy (as were the slopes) but it was half term and we were prepared. You could however easily get a table in bar/restaurant and service was great. We stayed bed and breakfast and only paid for the half board once due to the number of options outside the hotel within a few footsteps (recommend the Victoria & Sangria Grey restaurants) Breakfast had a wide range and of good quality. The evening we did have food in the buffet restaurant was ok, but worth venturing out for more choice and options. Bar prices in hotel are very reasonable and drinks are good quality (£5 for a freshly Mai Tai was the pic) - Beer price in hotel is around £3 (7/8 lev) Ski storage was great in hotel (We didnt hire from the Rila Ski, we did at Hunters) but storage at Rila for our equipment was included in price. Service in hotel was brilliant from the restaurant staff at breakfast to reception etc. The hotel is perfectly suited to families, with games room, swimming pool and kids clubs. Children just mix and make friends and allow the adults time to relax! Spa area was good for massages and again reasonably priced (even for the children massages!) Outdoor terrace for apres is a must, especially with DJ in afternoon Hidden gem is the Golden Horn pub, opposite hotel - kids can use free sledges in evening on slopes if you buy a drink and you can sit outside and watch them have fun. We booked our flights, hotel and transfers independently. Using Balkan PMS for transfers who were brilliant with comms and price. 79 euro return from Sofia for shared transfer, (which ended up being just us on the arrival day!!!) - 1.15hr transfer from airport. We had no problem storing our luggage in hotel until 4pm on day of departure. (I've seen others saying they had issues) All in all, a great holiday and stay at the Rila. We'll be back next year.
Just returned from a week at the Rila and had a great time. The buffet breakfast and dinner were great with so much variety, the rooms were clean and spacious (the pull out bed for our son was the best pull out we’ve had in a hotel in a long time), the lobby/bar was lovely with its open fire- perfect place to warm up during the day with plenty of tables to chill out after dinner. There is also a great bar which overlooks the slopes where you can watch everything that’s going on. Location is amazing. Ski hire/storage in the same building with the slopes/ski school/some of the ski lifts right outside the hotel. The sledging hill is max 2minute walk with the Gondala 5 minutes max in the other direction taking you up to the top of Mount Rila which was stunning. The spa was also fantastic. Few down points was the swimming pool was quite cold and the rooms don’t have any safes but you can leave valuables at reception. Also the need to depart the hotel, not just your room, by 1pm however we booked with Balkan and they offered an optional excursion to Sofia where a guide took us around the city and showed us the sites, leaving the hotel at 11am, a great way to see a bit more of Bulgaria before heading home. If we return to Borovets, we will definitely return to Rila Hotel
Positive: This is a great hotel. It’s busy but very well managed. The location couldn’t be better and the interior, including the rooms are well decorated and comfortable. It is well staffed and they provide an excellent service. We enjoyed using pool and spa - the lady at reception was very vigilant regarding age restrictions. It is clean and again, we’ll staffed with cleaners who discreetly manage the public areas. I would recommend this hotel. Negative: There wasn’t anything I didn’t like.
The perfect location! Chair lifts, shops, bars & restaurants all within minutes of the hotel. Ski hire and storage in the hotel. Breakfast has plenty of tasty food to choose from and the breakfast room is spacious (no queuing). Roof bar has really nice light bits and drinks with views of the slopes. Room was clean and very comfortable bed. Spa and thermal area was ideal after a day of skiing. Would recommend if you are looking for the best location!!!
Terance Kernachan 07 Feb 2024 Our family, consisting of two adults and two children, one of whom is autistic, had an unforgettable experience during our second visit to Hotel Rila through Crystal Ski Holidays. The decision to return was effortless, thanks to the exceptional facilities and professional staff at the hotel. The food consistently met a high standard, with half board options, and the choices for breakfast and dinner were excellent. Additionally, the amenities for children, including the swimming pool and spa, were top-notch. Crystal Ski Holidays provided seamless communication and ensured safe transportation to and from the hotel, making the booking process hassle-free. Our holiday package, which included ski hire, lift passes, and ski lessons with Borosport Ski School, was incredibly valuable. The ski instructors were highly skilled and made our lessons both professional and productive. Moreover, the location is fantastic, with the walk to the gondola taking about seven minutes. However, it's worth noting that queues can be quite big in the morning. Overall, we wholeheartedly recommend Hotel Rila, Crystal Ski Holidays, and Borosport Ski School. We're already eagerly anticipating our next visit! Plus, our room facing the ski slopes with a balcony provided breathtaking views on sunny days.
This was our 8th stay at the hotel. We love it . We find the staff very friendly, welcoming and treat us like family . All our requests prior and during our holiday are effortlessly met. The choice of food is extensive at breakfast and dinner always fresh and tasty. We book a slope view room. This year enjoyed an afternoon on the balcony in the sun with a bottle of wine . Lots of people watching with great views up the mountains. Enjoyed the spa - good for aching limbs after skiing. The lobby bar is good to meet up with friends for a drink and chat . It is busy because it’s popular but the terrace bar is quieter for a quieter drink and gorgeous cocktail. Our room was warm ,spotlessly clean , wonderful bathroom with everything you need and I great shower. We can’t wait to return
Jack Wilkinson 27 Jan 2024 Great location, great breakfast, rooms were clean and had a great view of the slope from our balcony. All the staff were very friendly and attentive. Loved going in the spa (included in room cost) every night after skiing. When we returned with our kids we will be staying again.
Incredible Hotel. Great staff, brilliant facilities, endless food options. Family friendly. Couple perfect. Will return and would recommend.
Julian Murray 06 Jan 2024 I’m a single dad here with my daughter and I’m so glad I chose Hotel Rila. My daughter loved the pool, our room was lovely and large, and the food at the buffet was surprisingly good with high quality ingredients, loads of variety and lots of interesting local dishes. Great location, well run and clean. We will be back. Ps. The ice cream in the bar is outstanding.
TravelllerLaddy 03 Jan 2024 Great in very way, best location, great for families, everything in one place and fabulous vibe to the whole hotel. So much choice in the hotel and child care options are amazing! We were there for new year and our terrace package was amazing and the best views in the house for the fireworks!
Catalina Stanca 03 Jan 2024 We spent the 2nd New Year’s Eve at Rila hotel in Borovets with stunning views over the slopes. The location was perfect for ski enthusiasts, providing easy access to the ski areas. The rooms were comfortable and the staff was attentive. Highly recommended for a memorable winter getaway!
Mariya Gancheva 30 Dec 2023 Wonderful hotel. Best location ever . I stayed with my 4 years old son. He really enjoyed the kids club and the animation . There was also cinema night for the kids every night. Great spa as well.The food was really delicious and there was everythibg needed for one great vacation!
This experience with this hotel is wonderful. All the facilities are there such as pool, restaurants, sauna , ski rental ,kids club…… The location is unbeatable . Ski in ski out. The staff are friendly and helpful. My family has great time there.
James Fordham 25 Dec 2023 Excellent value as food is good quality, location is unrivalled and everything you need to ski is in the hotel. 25m pool and spa is a bonus and great to use post ski.
Excellent hotel, probably the nicest in Borovets. The room was big with a nice bathroom and a large shower. The spa area is brilliant with four saunas, a Turkish bath and a steam room. The location is perfect with the slopes and ski lifts right on your doorstep and plenty of shops, bars and restaurants around.
Borislav Genov 11 Nov 2023 Excellent service and hotel. From reception, bars to the restaurants great staff, congratulations how you are managing !
Very pleasant stay with our family and friends. Lots of organized activities for the kids during the vacation time. The food was very good and a lot of choice. Nothing to complain about. Would return again and definitely recommend to my friends.
Very friendly and helpful staff. The food was excellent. Good entertainment for the children.
A great hotel for a family holiday! The staff was very friendly and attentive. Rooms were big and clean. The pool was warm and clean too and the food oh the food was superb! The best place to relax with children!
Location 5 / 5
Service 5 / 5
Value 4 / 5
Mladen Nachkov 23 Sep 2023 The hotel is trade mark in Borovets resort. One of the best there, well known within all Bulgarians and why not within many foreign guests. Fantastic location. Great hospitality. Friendly staff. Very good food for dinner and breakfast in the main restaurant..... What to say more...
Would definatelly reccomend
Positive: A perfect family stay. Exceptional food and excellent staff. Negative: no such thing. Everything was great.
After the renovation this hotel became excellent. Modern, clean rooms, outstanding breakfast buffet, polite staff and free-self parking. Also great slope-view rooms - very peaceful and relaxing.
Всичко беше на високо ниво - удобства в хотела, спа, отношението на персонала - отзивчиви и позитивни. Храната на закуска и вечеря беше с отлично качество.
Very clean property and great staff. Everyone from the reception to the cleaning personnel is smiling and kind to guests. The rooms are spacious and functional with a lot of storage space. There are many drop-off daytime activities for children and an evening kids movie with popcorn. The breakfast is amazing and the location is central, near lifts, shops, and restaurants.
Very nice renovation, our room was well decorated, with everything you need. The staff was just amazing, from reception desk , on breakfast to housemaids. The breakfast was very rich- in Bulgaria we have never tried such variety of choice. At lounge bar bartenders preparing very good cocktails and the waitresses were attentive and helpful. We spent a great time and we will back.
The kids love this place in the summer. Very clean and cozy everywhere - the rooms, the corridors and the SPA area with the pool. Great service from everyone in the hotel. We feel like at home. Food is amazing and great choice for everyone's tastes. Plenty of activities in Borovets for the summer - walking, biking, horse riding, etc. Highly recommend for families with small children. We will be back for sure.
Positive: Breakfast was a great selection. Staff everywhere were helpful and friendly. Information at check in was detailed. Central location and fabulous roof top views
Gery Portarska 18 Aug 2023 Great hotel, excellent service offered by Rila Staff, good food, comfortable room and great location. I had the best time at Rila hotel, and I would definitely recommend to all friends and family.
Danail Danailov 09 Aug 2023 Thank you for hospitality and professionalism! I was pleasatly surprised how good hotel Rila turned to be. It is totally renewed as interior, also the staff is very polite and professional. I never had the feeling that the hotel is fully booked, all processes went fast and smooth. (Check in/ out, restaurant serveces...) There were interesting activities for kids ( inc. Into the price). The SPA center was clean and well organized. The pool - extremely clean. The Jazz festival in front of the hotel and the jam sessions into the piano bar later was amasing add on to our experience. I highly recommend hotel Rila for any season!
Positive: Great hotel, nice room (family room), very clean, super comfortable beds, nice staff, amazing breakfast, it was an excellent experience for us. We were there in the summer, 2 adults and 2 children. Negative: Nothing.
21 Jul 2023 Svetlin Levashki The hotel underwent a significant renovation of all the suites and rooms, and there is a noticeable improvement in the interior design and the overall experience. The food offered at e buffet is tasty and abundant. Spa and gym included, as well as complimentary drinks, sports activities and a 10% discount on the massages.
Natalia Krumova 11 Jul 2023 Love the hotel, it's amazing, staff are attentive, food is in abundance and delicious.
First time to vist Bulgaria,Hotel Rila was brilliant, ski in - ski out hotel ,right beside the slops and ski school.staff very friendly and cleans rooms. Food and cocktails were lovely, Will be back next year.
AnastasiaK1281 26 May 2023 The hotel was booked by our company for the business gathering. It was a great experience. Ski resort in May might not be your preferred destination, but Rila is fantastic. First, food is delicious. Second, rooms are modernly equipped and comfortable. And what a view you get in the morning, peaceful and calm, and such a great fresh air! Third, swimming pool is not a small pool but a real 25m pool where you can train. And of course, fourth, the hiking trails and the breathtaking views are great. Finally, hotel staff, from reception to the bar, they were all very helpful, responsive and nice to us.
Excellent location, lovely view, pleasant and very clean rooms, comfortable beds, attentive customer service (special thanks to the manager of the reception team, Ms. Bilyana). We would love to come back and stay again.
Hello, We would like to express our satisfaction with the 3-day hotel vacation we spent with you. Your hotel's excellent location, friendly staff, and hospitable service really impressed us. First of all, you deserve praise for the cleanliness of your comfortable and modern rooms. The spaciousness and airiness of the rooms made us feel at home. In addition, we were really happy with the meticulous care shown for the daily cleaning and arrangement of the rooms. The taste, presentation, and variety of the food served in your hotel also deserve special praise. The richness of your breakfast and the fresh products that energized us in the morning made us really happy. Thanks to your delicious meals, quality service, and friendly staff, we had very enjoyable moments throughout our vacation. Finally, the other services you offer at your hotel also impressed us. In particular, your spa services and outdoor pool provided us with great relaxation. In addition, the activities and excursion programs offered at your hotel made our vacation even more enjoyable. We thank you for all the services you provided us during our vacation. Thanks to you, we had an unforgettable vacation and we can't wait to visit again. We wish you all the best. Best regards,
peterdavies2015 13 Apr 2023 Fabulous hotel. This was the 6th time we stayed at this hotel, End of ski season so not so many guests at the end of March as in January & February. Rooms have all mod cons as expected in such a hotel. Ski in / Ski out from in front of the hotel. We had half board. Breakfast from 0700 - 10:00. Huge selection of food. Something for everyone.
Hotel is the best in the area. Rooms are clean, services are great , food is delicious. Spa area is very good too with the wide range of treatments. Location of the hotel is perfect too, so don't need to walk too far. Staff was very helpful and friendly. I would definitely book this hotel again.
Our 8th stay at the Rila , we would not stay anywhere else . This year we celebrated a special birthday with with the family. We had a superior slope view room , I had requested it to be central and it was absolutely perfect . The food is tasty and plentiful. Something for every palette as we had some fussy eaters with us this year but they loved it .The staff welcome us back every year as if we are family making us feel really looked after. It’s in the perfect location for the slopes. There is always a great atmosphere in the lobby area allowing friends and family to sit, eat drink and laugh over the adventures of the day . We are booking for next year today which reminded me to leave a review, can’t wait to return.
Great hotel in a fantastic location right at the foot of the slopes. Rooms were modern, clean and warm but maybe a bit small. Food in the main restaurants was lovely, lots of choice, catered well to UK palate and it was hot. Lobby bar served great cocktails, food was good and had live music in the evenings. Spa facilities were included and excellent. Would stay here again if going to Ski in Borovets.
What an absolute delight, this hotel is outstanding in every way. The staff are friendly & nothing seems too much trouble. The rooms are comfortable & most certainly clean beyond belief. The foods great, the amenities are superb, all round- PERFECT !!!!!.
Location 5 / 5
Service 5 / 5
Value 5 / 5
We loved our stay at Hotel Rila, the hotel made our holiday. Having the pool and spa area to be able to relax in after a long day on the slopes, was amazing! The hotel was modern and catered for all. We stayed in a slope view room and the views were stunning. We ate at the hotel bar on our last day before flying home and the food was great. Couldn’t fault the hotel at all. The ski hire was very organised and well ran, I’d definitely recommend to anyone looking to ski in Borovets. In fact, I’d go as far to say it’s a must stay!
Large group holiday with family of all ages! Brilliant facilities, food and incredible staff! Had no issues whatsoever throughout the week. Facilities were incredible, between us we used pretty much all of them. Food and drinks are reasonably priced considering location.
Y9172ACgabrielc 18 Mar 2023 Rila is a wonderful place to stay/ski/relax/have fun. The people are so nice, the food is very good, the facilities are great We have been here 3 times and definetly it is not the last time. Thank you guys for the the wonderful moments we have had there.
M7532XFisabelp 17 Mar 2023 Very enjoyable stay at the Rila Hotel. Rooms are modern and spacious and the hotel is in an ideal location for accessing the slopes. Amazing cocktails in the hotel lobby bar, great food in their ‘Terrace Bar & Restaurant’ and all very reasonably priced. Would definitely recommend.
We keep coming back here every year! It’s so easy to get here from the Sofia airport and very convenient to enjoy the skiing holiday with kids. There is entertainment for them every day and there are also many ski schools to chose from. Spa is great too! We really enjoyed our stay and we will come again!
I4118OTdebbiem 04 Mar 2023 Fabulous location, food, spa and room. We have been 3 times and have never been disappointed. Ski hire and pass within the hotel. Very safe feeling. Lovely bar area with a variety of food and drinks at reasonable prices. Kids room with soft play, films etc. Ski to door. Borovets itself could do with some updating, it's very different from alpine resorts, quirky. The Ski infrastructure is old but adequate and reflected in the price of the ski passes.
Absolutely fantastic hotel. Great personnel, really delicious food. The pool and the spa facilities are also excellent. I would definitely recommend Hotel Rila to any of my friends and family. I have been coming 4 years in a row with my family and my friends and every year I have been coming twice. The ski wardrobe is also high quality with the hotel been located right next to the piste and the lifts. Absolutely fabulous place!
Nicholas Smith 28 Feb 2023 Perfectly positioned, excellent facilities, high quality rooms and very helpful staff. If you are going to Borovets, stay here
We had wonderfull stay in Rila.The room was very wide and warm with the great view.The food was great to gain couple od pounds during the stay.The personal was very nice expecially in the hotel depo where we keept our skis.We are surely coming back next year
Excellent hotel with great facilities. We had a lovely spacious room with a large window and balcony overlooking the mountain and ski slopes. Helpful, friendly staff. Secure ski and boot room, even has its own lift pass office onsite. The hotel arranged taxi transfers to/from Sofia airport and with a midday checkout we managed to get an extra half-day's skiing on a our final day. First time in Borovets, but it was a great trip and we hope to return, and would definitely stay at the Rila again.
